FAQs

We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay for fast, secure checkout.

You can easily manage your subscription anytime through your Power Paws account dashboard. From there, you can update your delivery address, billing information, or shipment frequency. If you ever need help, just email us at support@powerpaws.com.au and our team will assist you right away.

Power Paws DS-23® is a veterinarian-formulated daily superfood supplement for dogs. It combines 23 natural, human-grade ingredients that support eight core areas of canine health.

DS-23® includes 23 premium superfoods like green-lipped mussel, dental kelp, collagen, probiotics, taurine, and natural antioxidants — all listed on the product page.

Simply sprinkle the recommended number of scoops over your dog’s regular meal each day. It mixes easily with wet or dry food and has a tasty, natural flavor dogs love.

Just once a day. Consistent daily use delivers the best long-term results for joints, coat, digestion, and overall vitality.

Yes — DS-23® is suitable for all breeds and ages, from puppies to seniors. Use the recommended serving size based on your dog’s weight.

Most owners notice changes in energy, digestion, and coat quality within 2–4 weeks. Joint and mobility improvements may continue over 6–8 weeks with consistent use.

Yes. DS-23® was created to replace multiple single-purpose products by covering joints, heart, digestion, immunity, skin, and more — all in one scoop.

Keep it sealed, dry, and out of direct sunlight. Room temperature storage is perfectly fine — no refrigeration needed.

Power Paws is manufactured in a GMP-certified, FDA-compliant facility and formulated by veterinary nutrition experts to meet the highest quality standards.

We stand behind our product with a 30-day satisfaction guarantee. If your dog doesn’t enjoy it or you’re not happy, simply contact us and we'll ensure you and your puppy are 100% satisfied.

Shipping is free across Australia and takes 2–3 business days on average. Orders to New Zealand ship for a flat $15 and arrive within 5–7 days.

You can track your order anytime! Once your Power Paws package ships, you’ll receive an email with your tracking link. You can also log in to your customer account to view your order status and tracking updates in real time.

Yes! We currently ship across Australia and to New Zealand. Shipping is free within Australia, and $15 AUD for New Zealand orders. For orders outside Oceania, please enter your address on the order page to calculate shipping and delivery times.